Store Policies

Return Policy

Used items are sold As-Described and cannot be returned unless it arrives in a condition different from how it was described or photographed. Items must be returned in original, as-shipped condition with all original packaging. Buyer assumes responsibility for all original (regardless of if shipped to them for free) and return shipping costs.

New products can be returned within 48 hours of receipt. Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all original (regardless of if shipped to them for free) and return shipping costs unless the item was not received as described. Buyer receives a full refund in their original payment method less any incoming and outgoing shipping costs and an 8% restocking fee.

We will ship with tracking to the continental United States. Shipping for guitars and amps will be UPS ground (typically 5 days) unless buyer requests and pays any up-charge for quicker terms. Shipping for effects will typically be via USPS, but occasionally UPS